Policies & Procedures
Welcome to CASNAS Technologies LLC, a company that specializes in wire harness and cable assembly solutions for various industries and applications. This document outlines the policies and procedures that govern our operations, products, services, and employees. The purpose of this document is to ensure that we comply with the relevant laws, regulations, standards, and best practices in our field. The document also aims to provide clear guidance and expectations for our customers, suppliers, partners, and stakeholders. By following these policies and procedures, we can achieve our goals of excellence, innovation, and customer satisfaction.
Quality Production, Reliable Service
Quality Procedures
We follow the following quality procedures to ensure that our wire harnesses and cable assemblies meet the customer requirements and comply with the applicable standards and regulations:
- Design Control: We plan, develop, verify, validate, and approve the design of wire harnesses and cable assemblies according to customer specifications and industry standards . We use computer-aided design (CAD) software and simulation tools to create and test the design. We also conduct design reviews with the customer and obtain their approval before proceeding to production. We document and control the design changes and maintain a design history file for each project.
- Material Control: We select, purchase, receive, inspect, store, handle, and issue the materials and components used for wire harnesses and cable assemblies. We source our materials and components from reputable and certified suppliers who meet our quality criteria. We verify the quality and quantity of the materials and components upon receipt and reject any nonconforming items. We store the materials and components in a clean, dry, and secure area and label them with identification and traceability information. We issue the materials and components to production only when they are needed and according to the bill of materials.
- Production Control: We prepare, assemble, test, inspect, label, package, and ship the wire harnesses and cable assemblies according to the approved design and customer requirements. We use standardized work instructions, tools, equipment, and fixtures to ensure consistency and accuracy in production. We perform in-process inspections and tests at various stages of production to verify the quality and functionality of the products. We label each product with a unique serial number and barcode for identification and traceability purposes. We package the products in suitable containers that protect them from damage during transportation. We ship the products to the customer according to the agreed delivery terms.
- Calibration Control: We calibrate, maintain, and verify the accuracy of the equipment and tools used for measuring, testing, and inspecting the wire harnesses and cable assemblies. We follow a calibration schedule that specifies the frequency, method, criteria, and records of calibration. We use traceable calibration standards that are certified by accredited laboratories. We label each calibrated equipment and tool with a calibration sticker that indicates the calibration date, due date, status, and technician. We remove any out-of-calibration equipment or tool from service until it is corrected or replaced.
- Corrective and Preventive Action: We identify, analyze, resolve, and prevent the causes of nonconformities, complaints, defects, errors, or failures related to wire harnesses and cable assemblies. We use root cause analysis tools such as fishbone diagrams, 5 whys, etc., to determine the underlying causes of problems. We implement corrective actions to eliminate or reduce the recurrence of problems. We also implement preventive actions to avoid or minimize the occurrence of potential problems. We document and monitor the effectiveness of corrective and preventive actions using key performance indicators (KPIs) such as defect rate, customer feedback, delivery time, etc.
- Internal Audit: We plan, conduct, report, and follow up on internal audits to assess the compliance and effectiveness of our quality system. We use a risk-based approach to determine the audit scope, frequency, criteria, checklist, etc. We assign qualified auditors who are independent of the audited area or process. We report the audit findings and recommendations to the relevant managers and stakeholders. We follow up on the implementation of corrective actions until they are closed.
- Management Review: We conduct periodic reviews of our quality system by our top management to evaluate its suitability, adequacy, and improvement. We review various inputs such as quality policy, quality objectives, audit results, customer feedback, KPIs, etc., to assess our performance against our goals. We identify any strengths, weaknesses, opportunities, or threats that may affect our quality system. We decide on any actions or changes that are needed to improve our quality system.
Design Control Procedures
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The design procedure objectives for CASNAS Technologies LLC, are as follows:
- To ensure that the design of wire harnesses and cable assemblies meets the customer specifications and requirements.
- To ensure that the design of wire harnesses and cable assemblies complies with the applicable industry standards and regulations.
- To ensure that the design of wire harnesses and cable assemblies is feasible, reliable, and cost-effective.
- To ensure that the design of wire harnesses and cable assemblies is verified, validated, and approved by the customer before production.
- To ensure that the design of wire harnesses and cable assemblies is documented and controlled throughout the project lifecycle.
Material Control Procedures
The material control objective for CASNAS Technologies LLC is as follows:
- To ensure that the materials and components used for wire harnesses and cable assemblies are of high quality, suitable, and conform to the customer specifications and industry standards.
- To ensure that the materials and components are purchased from reputable and certified suppliers who meet our quality criteria.
- To ensure that the materials and components are received, inspected, stored, handled, and issued in a proper and timely manner to prevent any damage, loss, or mix-up.
- To ensure that the materials and components are identified and traced throughout the production process to ensure their origin, status, and location.
- To ensure that any nonconforming materials or components are segregated, reported, and disposed of according to the established procedures.
Production Control
The production control objectives for CASNAS Technologies LLC are as follows:
- To ensure that the wire harnesses and cable assemblies are produced according to the approved design and customer requirements.
- To ensure that the wire harnesses and cable assemblies are assembled, tested, inspected, labeled, packaged, and shipped in a consistent and accurate manner using standardized work instructions, tools, equipment, and fixtures.
- To ensure that the quality and functionality of the wire harnesses and cable assemblies are verified at various stages of production using appropriate methods and criteria.
- To ensure that each wire harness and cable assembly is identified and traced throughout the production process using a unique serial number and barcode.
- To ensure that any nonconforming products are segregated, reported, and disposed of according to the established procedures.
Calibration Control
The calibration control policy for CASNAS Technologies LLC is as follows:
The purpose of this policy is to ensure that the equipment and tools used for measuring, testing, and inspecting the wire harnesses and cable assemblies are calibrated, maintained, and verified for accuracy and reliability.
The scope of this policy applies to all equipment and tools that have a significant impact on the quality of the wire harnesses and cable assemblies, such as multimeters, crimpers, strippers, cutters, testers, etc.
The responsibility for implementing this policy lies with the quality manager, who oversees the calibration program and maintains the calibration records. The quality manager also assigns qualified technicians to perform the calibration activities.
The procedure for calibration control is as follows:
- The quality manager maintains a list of all equipment and tools that require calibration, along with their identification, location, frequency, method, criteria, and records of calibration.
- The quality manager follows a calibration schedule that specifies when each equipment or tool is due for calibration. The calibration schedule is based on a risk-based approach that considers the usage, stability, and criticality of the equipment or tool.
- The quality manager ensures that the equipment and tools are calibrated using traceable calibration standards that are certified by accredited laboratories. The calibration standards are also calibrated periodically according to their specifications.
- The quality manager ensures that the equipment and tools are labeled with a calibration sticker that indicates the calibration date, due date, status, and technician. The calibration sticker is color-coded according to the status: green for in-calibration, yellow for due for calibration, and red for out-of-calibration.
- The quality manager ensures that any out-of-calibration equipment or tool is removed from service until it is corrected or replaced. The quality manager also investigates the impact of the out-of-calibration equipment or tool on the quality of the wire harnesses and cable assemblies and takes appropriate actions to prevent or correct any nonconformities.
- The quality manager monitors and evaluates the performance of the equipment and tools using statistical analysis, quality control charts, etc., and adjusts the calibration frequency or method as needed.
- The quality manager documents and maintains the calibration results and actions taken for each equipment or tool in a calibration record. The calibration record includes the identification, location, date, standard, method, criteria, result, status, action, technician, etc., of the equipment or tool.
- The quality manager reviews and updates the calibration policy and procedure periodically to ensure their effectiveness and improvement.
Corrective & Preventive Action
The purpose of this policy is to ensure that the causes of nonconformities, complaints, defects, errors, or failures related to wire harnesses and cable assemblies are identified, analyzed, resolved, and prevented.
The scope of this policy applies to all wire harnesses and cable assemblies that are produced, delivered, or returned by CASNAS Technologies LLC, as well as to all processes and activities that affect their quality.
The responsibility for implementing this policy lies with the quality manager, who oversees the corrective and preventive action program and maintains the corrective and preventive action records. The quality manager also assigns qualified personnel to perform the corrective and preventive action activities.
The procedure for corrective and preventive action is as follows:
- The quality manager receives and records any nonconformities, complaints, defects, errors, or failures related to wire harnesses and cable assemblies from various sources, such as customer feedback, internal audits, production inspections, testing results, etc.
- The quality manager assigns a team to investigate the problem and determine its root cause using root cause analysis tools such as fishbone diagrams, 5 whys, etc.
- The quality manager approves and implements corrective actions to eliminate or reduce the recurrence of the problem. The corrective actions may include rework, repair, replacement, recall, training, process improvement, etc.
- The quality manager verifies and evaluates the effectiveness of the corrective actions using key performance indicators (KPIs) such as defect rate, customer satisfaction, delivery time, etc. The quality manager also monitors the implementation of the corrective actions until they are closed.
- The quality manager identifies and implements preventive actions to avoid or minimize the occurrence of potential problems. The preventive actions may include risk assessment, preventive maintenance, design review, supplier evaluation, etc.
- The quality manager documents and maintains the corrective and preventive actions taken and their results in a corrective and preventive action record. The corrective and preventive action record includes the identification, description, cause, action, result, status, date, person responsible, etc., of the problem.
- The quality manager reviews and updates the corrective and preventive action policy and procedure periodically to ensure their effectiveness and improvement.
Internal Audit
The purpose of this policy is to ensure that the quality system of CASNAS Technologies LLC is compliant and effective in meeting the customer requirements and industry standards.
The scope of this policy applies to all processes and activities that affect the quality of the wire harnesses and cable assemblies produced, delivered, or returned by CASNAS Technologies LLC.
The responsibility for implementing this policy lies with the quality manager, who oversees the internal audit program and maintains the internal audit records. The quality manager also assigns qualified auditors to perform the internal audit activities.
The procedure for internal audit is as follows:
- The quality manager prepares an annual audit plan that specifies the audit scope, frequency, criteria, checklist, etc., for each process or activity to be audited. The audit plan is based on a risk-based approach that considers the importance, complexity, and performance of the process or activity.
- The quality manager selects and trains the auditors who are independent of the audited area or process. The auditors must have the necessary knowledge, skills, and experience to conduct the audit effectively and objectively.
- The quality manager notifies the auditee (the person or department responsible for the audited area or process) of the audit schedule and objectives at least two weeks before the audit date. The quality manager also requests any relevant documents or records from the auditee for review.
- The auditor conducts the audit according to the audit plan and checklist. The auditor collects evidence of conformity or nonconformity through observation, interview, document review, etc. The auditor records the audit findings and recommendations in an audit report.
- The auditor communicates the audit results to the auditee and the quality manager at the end of the audit. The auditor also discusses any nonconformities or opportunities for improvement with the auditee and agrees on corrective actions and deadlines.
- The quality manager follows up on the implementation of corrective actions until they are closed. The quality manager also verifies and evaluates the effectiveness of corrective actions using key performance indicators (KPIs) such as defect rate, customer satisfaction, delivery time, etc.
- The quality manager documents and maintains the audit results and actions taken in an audit record. The audit record includes the identification, date, scope, criteria, checklist, findings, recommendations, actions, status, etc., of the audit.
- The quality manager reviews and updates the internal audit policy and procedure periodically to ensure their effectiveness and improvement.
Management Review Policy
The purpose of this policy is to ensure that the top management of CASNAS Technologies LLC reviews the quality system periodically to evaluate its suitability, adequacy, and improvement.
The scope of this policy applies to the quality policy, quality objectives, quality procedures, and quality performance of CASNAS Technologies LLC.
The responsibility for implementing this policy lies with the president, who leads the management review and makes decisions and actions based on the review results. The president also invites the quality manager and other relevant managers and stakeholders to participate in the management review.
The procedure for management review is as follows:
- The president schedules a management review meeting at least once a year or more frequently as needed. The president also prepares an agenda for the meeting that covers the following topics:
- Review of the quality policy and objectives and their alignment with the company vision, mission, and values.
- Review of the audit results and their compliance with the customer requirements and industry standards.
- Review of the customer feedback and their satisfaction with the wire harnesses and cable assemblies delivered by CASNAS Technologies LLC.
- Review of the key performance indicators (KPIs) such as defect rate, delivery time, waste reduction, etc., and their achievement of the quality objectives.
- Review of the corrective and preventive actions taken and their effectiveness in resolving and preventing nonconformities, complaints, defects, errors, or failures.
- Review of the internal and external factors that may affect the quality system, such as risks, opportunities, threats, changes, etc.
- Review of the resources and capabilities of CASNAS Technologies LLC, such as human, financial, technological, etc., and their adequacy and improvement.
- The president conducts the management review meeting according to the agenda. The president encourages open discussion and feedback from all participants. The president records the meeting minutes that include the following information:
- The date, time, place, attendees, and agenda of the meeting.
- The summary of each topic reviewed and its evaluation.
- The strengths, weaknesses, opportunities, or threats identified during the review.
- The decisions and actions agreed upon during the review.
- The responsibilities and deadlines assigned for each action.
- The president follows up on the implementation of actions until they are completed. The president also verifies and evaluates the effectiveness of actions using KPIs such as defect rate, customer satisfaction, delivery time, etc.
- The president documents and maintains the management review results and actions taken in a management review record. The management review record includes the identification, date, agenda, minutes, decisions, actions, status, etc., of the management review.
- The president reviews and updates the management review policy and procedure periodically to ensure their effectiveness and improvement.